Refund policy

We want you to love your nails! If something isn’t right, here’s how we make returns and refunds easy.

Returns

• Returns are accepted for unopened items only.
• Contact us within 7 days of receiving your order to start a return.
• Keep your items in their original packaging to avoid damage.

Exchanges

• If your order is damaged or incorrect, we’ll be happy to exchange it.
• Contact our support team with your order details and issue, and we’ll guide you through the process.

Refunds

• Once your return is received and inspected, we will process your refund to the original payment method.
• Refunds may take 5–10 business days to appear, depending on your bank or payment provider.

Lost or Damaged Items

• If your order is lost or arrives damaged, contact us immediately.
• We’ll replace it or find a solution so you can get back to your polished look.